Santa’s Willow Wonderland 2021

November 12

Santa Claus is coming to town with tons of chocolatey treats to meet with his favourite kids! Experience Christmas like never before in Santa’s Willow Wonderland, filled with delicious Chocolate Candy Cards, Chocolate WillowBars, storytime with Santa and more. Plus, enjoy visits and photos with Santa all season long!



On Saturday, November 27 come celebrate Santa’s arrival at Willowbrook! Starting at 10:00am, Santa will jingle his way through the centre and make his way to his beautiful cottage located right by The Body Shop.



Not only is Santa back at Willowbrook for in-person photos and visits, but he’s also back to help support a great cause. Santa will arrive on his magical sleigh with bags full of yummy WillowBars* for his favourite kids.

WillowBars will be available for purchase for $5 at the Willowbrook Concierge until December 18 to help raise funds for Big Brothers Big Sisters of Langley. But that’s not all…six lucky winners who find a golden ticket hidden inside the chocolate bar wrapper will receive a $1,000 shopping spree plus an exclusive invite to celebrate with Santa at a private, after-hours chocolate-themed party! 

*while supplies last.



Santa is back at Willowbrook to make memories with families and make Christmas wishes come true! Refer to the timings below and book your timeslot for your in-person reservation.

Saturday, November 27

  • Saturday: 11:00 am – 1:00 pm | 2:00 pm – 5:00 pm

Sunday, November 28

  • Sunday: 11:00 am – 1:00 pm | 2:00 pm – 5:00 pm

Monday, November 29 onwards

  • Monday – Tuesday: 10:00 am – 12:00 pm | 1:00 pm – 3:00 pm | 4:00 pm – 6:00 pm
  • Wednesday – Saturday: 10:00 am – 12:00 pm | 1:00 pm – 3:00 pm | 4:00 pm – 8:00 pm
  • Sunday: 11:00 am – 1:00 pm | 2:00 pm – 5:00 pm

Friday, December 24

  • Christmas Eve: 10:00 am – 1:00 pm | 2:00 pm – 5:00 pm



Looking to visit Santa but don’t want to wait in line? You can now reserve a timeslot to visit Santa! Here is how it works:

    • Use the calendar below to select a preferred date and time.
    • Your Santa photo will be emailed to you within 24 hours. Please check your junk and spam folders for your digital file.
    • If you do not receive your photo after 24 hours, please email [email protected] with your name, phone number, date of visit and a photo of your print.
    • Bookings start and end on time. If you are unable to make it to your reservation, kindly book a new one as we are unable to make changes.
    • Share your photo on Facebook and Instagram using #ShopWillowbrook.
    • Reservations are available at 15-minute intervals. Please arrive at Santa’s Cottage 15-minutes before your scheduled reservation to get ready for the big man in red.

Due to high demand, we are unable to change reservations once booked. Should you arrive late, we may not be able to hold your reservation.



We are happy to offer two incredible photo packages to help make your memories this year:

  • One 4×6 print, a digital download and 1 pose – $19.99 plus tax
  • One 5×7 print, a digital download and 1 pose – $24.99 plus tax
  • Additional print, same pose (package purchase required) – $4.47 plus tax


Please note, as per the Public Health Order, all individuals 12 and above will be required to show a vaccine passport or proof of vaccination in order to visit Santa. Children aged 5 and above are required to wear masks for their visit.

The safety and security of our guests, retailers and team members, are of utmost importance to us. As such, we have worked closely with Fraser Health to make sure this event follows COVID-19 guidelines to ensure a safe and fun experience for all. Please keep the following in mind while you visit Santa this Holiday season:

  • Adhere to all signage within the shopping centre
  • Sanitize hands upon entry
  • Wash hands as often as necessary
  • Maintain a social distance of 6 ft/2 m
  • Not visit if you are symptomatic
  • Use credit or debit cards
  • Follow line up queues accordingly

To elevate your experience with some extra TLC, Willowbrook will:

  • Enhance sanitation and frequency of cleaning from our Janitorial Team
  • Place sanitization stations throughout the shopping centre
  • Position sanitary stations at all digital directories

🎄Kids will not be sitting on Santa’s lap or with him, however, they will sit in front of him, creating an illusion of them sitting with Santa.

🎄Masks are mandatory while visiting Santa and may be temporarily removed for photography services only if there is a 6ft. distance between Santa and guests.

🎄Anyone aged 12 or older will be required to show proof of vaccination before entering the Santa set.


Santa will be hosting sensory-friendly mornings and pet-friendly nights on two Sundays.

The Sensory-Friendly sessions will occur before the centre opens where families will experience a quieter ambiance, fewer shoppers and an extra sparkle to ensure that everyone has a magical experience with Santa.

Sunday, December 5 and December 12

  • 10:00 am – 11:00 am

Santa will also be hosting special hours just for families and their pets! The Pet-Friendly sessions will take place after the centre closes to avoid distractions for your furry friends so that they can smile big in the photo with Santa.

Sunday, December 5 and December 12

  • 6:00 pm – 7:00 pm

In order to provide a pleasant experience for owners and pets as well as shoppers, we ask that you agree to the following guidelines:

  • Only cats, dogs, rabbits, ferrets, gerbils, hamsters, guinea pigs, chinchillas, and birds are permitted at the event;
  • Have your pet(s) on a leash or in an animal carrier. All pets must be controlled, contained, or held by their owner at all times while at the Centre;
  • For the comfort of other Centre visitors, remain with your pet in the designated area at Santa’s Cottage. Do not walk your animal through other areas of the Centre (service animals are exempted from this procedure); and
  • Pet owners are required to sign a waiver for their pet’s photo with Santa.

Please enter through our Simply Computing / WINNERS entrance for the sensory-friendly and pet-friendly sessions.

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